Updated: October 10, 2019
I found Airbnb customer service phone numbers and other ways to get in touch. Click To Tweet
Update (October 10, 2019): If you have a serious problem with Airbnb and they’re not helping, please reach out to Elliot Advocacy. They’re a nonprofit organization that offers free advice and advocacy for consumers. Please don’t abuse their help, they do tremendous work. They’ve also posted some additional contact numbers at Airbnb. Here is the Elliot Advocacy Facebook page.
Update (9/15/2017): Here is what you get from Google if you search ‘Airbnb phone number’. This line has an average wait time of between 7 and 12 minutes:
Update (8/5/2017): I found a blog post with the Superhost priority phone number +1.888.326.5753
If you are trying to find an Airbnb customer service phone number to call, Airbnb makes your job pretty difficult (though, they have gotten better!). You will have to dig around a bit to get an answer.
This is understandable, as most hosts and guests abuse these phone lines and create longer wait times for the rest of us. Through some digging, I found all their numbers listed in one place and I am pasting it here for your reference:
If you have made it this far, I have a bonus for you: If your issue is not urgent, try tweeting @Airbnb or @BrianChesky and they will usually get back to you within a few hours.
Finally, you can always search LinkedIn for employee’s of Airbnb, narrow it down by department and send a direct message.
Have any other tips on how to get in touch with Airbnb customer service? Please share in the comments below.
Also published on Medium.