In this monthly piece, I’m going to focus on the fun and interesting news coming out about Airbnb. I’ll mostly be ignoring news from governments and special-interest groups about regulation, litigation, taxes, housing crisis, etc. This post is Airbnb news June 2018.
Airbnb news from June 2018 Click To Tweet
We got lucky this month! Airbnb, the political organization, was on supercharge letting the public what the company (kind of?) think of American political decisions. I’ll tell you why this is bad for business and just, plain dumb below. First, here are the two articles:
Stay with me, promise to bring it back full circle. There’s a reason why companies like PriceLabs, Beyond Pricing, and Wheel House have been hugely successful. They focus on pricing your Airbnb listing. They’re except at smart pricing. Airbnb has a similar tool called Smart Pricing, but it’s largely unused and widely known to suggest prices too low. This makes sense. Airbnb isn’t in the industry of smart pricing. They’re experts at connecting hosts (both with homes and experiences) with the guest through their platform. Knowing that Airbnb is no expert in the smart pricing industry, an industry related to vacation rentals, what makes them think they’re experts at American Politics?
Airbnb, I don’t want to get my news from you. I also don’t care what you think regarding non-related political issues. I’m saying this as neither a Republican or a Democrat. Additionally, it’s not good for business. By taking a strong stand, you are alienating much of your host/guest base. Additionally, you’re alienating your own employees, many of whom undoubtedly agree with these sensitive political decisions.
As for the money you’re donating and the time you are investing making the public aware of your political prowess, how about focusing on the problems of Airbnb instead? For one, you will be disabling the co-hosting split payments functionality which is extremely helpful to numerous hosts. Or, you can invest more time and money in the customer service department, something both hosts and guests would agree could use a facelift.
Please continue to be Airbnb, the awesome vacation rental company, and not Airbnb, the tech company that feels they have to share their opinion about very complex political issues. Please.
I found this interesting as another article criticizes Airbnb for being ingenuine about these seemingly helpful acts to encourage the disadvantaged to take advantage of Airbnb.
Very in-depth article about the musical experiences on Airbnb. Did you know Airbnb has a concerts webpage?
As soon as it comes to your city, be sure to let your guests know about it!
Don’t assume anything is obvious. Have super clear check-in instructions, super clear instructions on how to work the TV, the coffee maker, the washer/dryer. You do this once and you’re done. Or, you could continutally answer guest questions.
One fun touch goes a long way. This article suggests a record player. I’ve suggested a Bluetooth music player. Something that is unique does go a long way. Have two for when one gets broken or stolen.
6 neat Airbnbs from around the world.
No! Why? I get it, though. And, it does kind of make sense. What if you could travel anywhere in the world and experience what other Airbnb guests are experiencing at any moment? Sounds kind of cool to me.
Only available to certain users with an iPhone
Is there such thing as too smart? I find the best check-in tool is a simple electronic keypad. Granted, it’s not as safe, but it gives you zero headaches. On one of my listings recently, the host wanted to install a high-end smart lock and malfunctioned on the first reservation. This never happens with the simple electronic keypads I’ve used at other Airbnbs.
Japan following in the footsteps of some prior bad apples. It’s predictable as Airbnb has already won. This is a small victory for the hotels at the cost of much time and money on the part of the guest.
I would love to read your comments about this news or new stuff not covered! This was Airbnb news June 2018.
Also published on Medium.